I take a very holistic approach to gastroenterology, and medicine in general. I stand at the intersection of traditional and non-traditional health care. I learned the traditional very well at the world-renowned Texas Medical Center. But none of that traditional learning meant much when I started suffering from reflux myself. My own struggles with reflux have taught me more about gastrointestinal imbalances than any textbook or training ever could.
How does this translate to my practice? It means that treating you isn't just about high-tech procedures and imaging studies, but also about trust and empathy. It's not just about acute care medicine, but also about what I call "root care medicine." It's not just about relieving symptoms with medications, but also about helping you uncover what's driving the symptoms in the first place. And hopefully not needing medications indefinitely for them.
I believe a patient's gastrointestinal imbalances are treated best with an approach that takes biological, psychological, cultural, and spiritual perspectives into account, as appropriate to the problems at hand. An approach that is certainly evidence-informed – but also not evidence-enslaved. Because there is no one-size-fits-all in medicine. Every person is unique. What works best for me, or the population, may not work best for you.
My experience has taught me the power of integrating the art and science of medicine. It's what allows me to think both inside and outside the box in teaching you to overcome your own digestive challenges. And my greatest satisfaction is when I can say to you that you don't need me anymore.
Patients value easy and efficient access to their doctor. We certainly do too.
That's why we strive to keep a close connection between you and our practice in scheduling appointments, discussing test results, and addressing questions. When you call us during regular business hours, you'll reach our small, hard-working staff. Not an endless, automated phone system. An answering service is available to take calls at all other times of the day. Often Dr. Julapalli will follow-up with you directly. And since from the beginning we've believed so strongly in electronic connectivity, your electronic medical record is at our fingertips to help us address your concerns readily.
At IGC, communication between you and us is central to our mission.
As a gastroenterology practice, IGC often acts a consultant to your other providers. We feel pride that your other providers trust us to serve this role. As such, we feel it essential to communicate effectively not only with you, but with them as well. We know that your referring provider wants us to see you quickly and communicate back efficiently about our evaluation and recommendations. Our electronic medical record system allows us to do just that. We send initial consultation notes, procedure reports, and follow-up records as soon as possible to your referring provider. If we have to refer you to another specialist ourselves, we are able to provide your record readily to the specialist.
At IGC, we're privileged to be a part of your medical team.